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The Woods

Refund and Returns Policy

Return & Refund Policy

Last Updated: August 2026

At The Woods Sporting Goods, we want our customers to be satisfied with their purchases. If you are not completely satisfied, we are here to help.

Return Eligibility

Items may be returned within 30 days of delivery if they meet the following conditions:

  • Item is unused and in original condition.
  • Item is returned with original packaging, tags, and accessories.
  • Proof of purchase or order number is provided.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items are generally not eligible for return:

  • Clearance or final sale items.
  • Gift cards.
  • Customized or special-order products.
  • Products that have been used, damaged, or altered after delivery.
  • Any items restricted from return by federal, state, or local law.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Order number
  • Description of the issue
  • Photos of the product and packaging

We will review the issue and determine the appropriate resolution, which may include a replacement, store credit, or refund.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item was received damaged.
  • The wrong item was shipped.
  • The product is determined to be defective.

We recommend using a trackable shipping service and retaining proof of shipment.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method used for the purchase.

Refunds typically appear within 5-10 business days depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We currently do not offer direct exchanges. If you need a different item, please return the original item (if eligible) and place a new order.

Large, Oversized, or Freight Items

Certain oversized products, including products requiring freight shipment, may be subject to additional return requirements and restocking fees. Please contact us before returning these items.

Contact Us

If you have questions regarding returns or refunds, please contact us:

The Woods Sporting Goods
Website: https://thewoodsgoods.com
Email: info@thewoodsgoods.com
Phone: 218-386-2590